Is Our Concern
Certain laws regulate the collection, use, and disclosure
of a consumer or customer's information. SecureOne Plan does not sell or otherwise
disclose any personal information about its customers or former customers to anyone
outside the Company, except as permitted by law. You don't need to take any action
to prevent disclosure; this notice is solely for your information.
It is the policy of SecureOne Plan to:
We are providing you with the following summary of the kinds
of information that SecureOne Plan or its agents may collect, what is done with
the information after it is collected, and how you can find out about information,
if any, that we have about you in our records.
The information you provide to us online is protected by
Secure Socket layer (SSL technology). SSL is the leading security protocol for data
transfer on the internet. This technology scrambles your information as it moves
between your PC’s browser and SecureOne Plan’s computer systems. When information
is scrambled, or encrypted in this way, it becomes nearly impossible for anyone
other than SecureOne to read it. This secure session helps protect the safety and
confidentiality of your information when you transact with us online.
What kind of information do we collect about you and from whom?
We get most of our information directly from you. The application
you complete, as well as any additional information you provide, generally gives
us most of the information we need to know. Sometimes we may contact you by phone
or mail to obtain additional information. Depending on the nature of your transaction,
we may need additional information about you or other individuals proposed for the
plan from outside sources, such as medical records, credit reports, court records
or other public records.
What do we do with the information collected about you?
Information that has been collected about you may be contained
in our records and/or in your agent's files. We review it in evaluating your request
for dental coverage. We will also refer to and use information in our records for
purposes related to issuing and servicing your SecureOne Plan account. Your agent
may use information about you in his/her files for marketing purposes or to help
you with your overall benefit program.
We will not disclose information about you to others without
your written consent unless the disclosure is necessary to conduct our business.
By law, we are also permitted to share information about you without prior permission
under certain circumstances to certain persons and organizations such as:
- Collect only information necessary or relevant to our business;
- Make a reasonable effort to ensure that information we act
upon is accurate,relevant timely and complete;
- Use only legitimate means to collect information;
- Make personal information available externally only to respond
to legitimate business needs, to regulatory or other government authorities or as
otherwise permitted by law; and
- limit employees' access to personal information to those who
need it in order to perform their jobs and who are trained in the proper handling
of personal information.
Should you cease to be one of our customers or after your claim is
settled, it is our policy to archive your information for a period of 10 years. At any time,
you have the right to remove yourself from our databases by contacting us in writing.
How do we protect the confidentiality of information about you?
We restrict access to information about you to those employees
who need to know that information to provide products or services to you. We maintain
safeguards in order to guard your nonpublic personal information. Confidentiality agreements
are obtained from third party vendors where services they perform for us in connection with
our normal business operation may give them access to information. Finally, SecureOne Plan
educates its employees regarding privacy so that they know about its importance.
How can you find out about information we have about you?
You have the right to know what kind of information we
keep in our files about you, to have reasonable access to it and receive a copy.
Write to us if you have questions about information that you would like to receive.
When you write us, please provide your complete name, address, ID number and identify
the information you seek. You may write to us at: SecureOne Dental Plan, Attention:
Privacy Coordinator, 777 E Missouri Ave., Ste. 121, Phoenix, AZ, 85014.
- Our affiliated companies;
- Your agent or broker;
- Parties who perform a business or professional function for
our company, including dentists;
- Support organizations which are established to collect information
for the purpose of detecting and preventing crimes or fraudulent claims; and
- Regulatory or law-enforcement agencies in connection with
the regulation of our business.